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TECH & DIGITAL ZONE

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The most experiential area of the show, LIVE’s Tech & Digital Zone will showcase the newest trends shaping retail, and enable attendees to explore the most innovative solutions first-hand, and hands-on.

Enjoy immersive content sessions and hear about the must-have trends in digital transformation. It’s also home to our pods showcasing the UK’s most exciting startups.

Both days start with everyone enjoying sessions together on the main stage, such as keynote speeches from retail’s leaders and insightful discussions with young minds. Then you can head over to the Tech & Digital Zone for a stream of content that’s been curated just for you.

Day One

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09:00
  1. Main Stage
    5 mins
    • Main Stage
    Leaders from Retail Week and The Grocer will welcome you to LIVE 2024
09:05
  1. Main Stage
    20 mins
    • Main Stage
    • Future Leaders

    From drones to healthcare, from AI to sustainable packaging, Amazon is committed to being at the forefront of our retail future.

09:25
  1. Main Stage
    20 mins
    • Main Stage
    Business rates, retail crime, planning policy… the headwinds facing the industry are real, and the list goes on.
09:45
  1. Main Stage
    30 mins
    • Main Stage
    There are more than 15m women in the UK who are currently in menopause and yet their needs are overlooked and underserved.
    Sponsored by GenM
10:35
  1. Tech & Digital Stage
    20 mins
    • Tech & Digital
    Retail is entering a new frontier of in-store technology. Computer vision – an AI subset that processes and interprets visual data – could revolutionise the way retailers run their stores.
    Sponsored by BeMyEye
11:00
  1. Tech & Digital Stage
    30 mins
    • Tech & Digital
    • Future Leaders
    Sustainable growth continues to hinge on productivity. But with an unpredictable cost base, talent retention challenges, and constrained budgets, improving productivity can seem like an uphill struggle. This session explores the current pinch points in productivity, and where progress is being made, and how to identify gaps where brands can drive productivity harder.
    Sponsored by Zebra
11:35
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    • Future Leaders
    With the rise of automation and use of AI in the retail industry, from source to store there's widespread concern about the potential impact on job security.
    Sponsored by Upp
12:05
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    It's time to stop separating the creatives. Everyone can access the brain's right hemisphere and it's essential in all walks of work life - be it problem solving, strategic thinking, business transformation or inspiring your teams.
13:30
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    Social impact helps create lasting relationships within the communities your brand serves
13:55
  1. Main Stage
    30 mins
    • Main Stage
    • Future Leaders

    Coca-Cola Europacific Partners debate what it takes to create and deliver a truly meaningful sustainability strategy

    Sponsored by Coca-Cola Europacific Partners
14:45
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    From cultivated meat to 3D steaks, from plant-based fats to vertical farms, the global food tech sector is making rapid strides forward in the move toward next-gen products, ingredients and processes.
15:15
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    Very is good, but it wants to be Very good. To do it, it's overhauling the business; new ways of working, new processes, new capabilities to become a truly customer-centric business. Then follows re-platforming most of its systems which it says will deliver one of the most comprehensive retail transformations of its kind.
15:45
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    The #instamademebuyit trend is far from a fad. Social commerce is one of the fastest-growing revenue opportunities in retail, and social channels' lucrative live shopping capabilities enables businesses to forge deeper connections with consumers. In this session we will not only unpick how retailers are realising the benefits of consumers' 'see now, buy now' mentality on their social channels, we will witness it happen, LIVE.
16:15
  1. Main Stage
    30 mins
    • Main Stage
    Google is at the forefront of the AI revolution and its groundbreaking Gemini language models are driving innovation and shaping the future of retail. Now is the time to not only get on board but get ahead.
    Sponsored by Google
16:45
  1. Main Stage
    20 mins
    • Main Stage
    Why is it important to know what makes you special? And once you know what it is, why should you celebrate it and use it to your advantage?

Day Two

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09:00
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    Love it or loathe it, the modern-day influencer has changed the retail landscape. Dismissed by some critics as vacuous, self-obsessed, and inauthentic, applauded by others for their ability to build huge and loyal communities with whom they truly resonate.
09:25
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    Attentions are quickly turned amongst the swipe-ready generations. They want newness, creativity, immediacy, community. But it's also possible to win their hearts and minds and earn their loyalty. Get inside their minds and learn what makes them steadfast, from personalisation to product, from social media to seamless shopping.
09:50
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    Understanding what younger generations want from a workplace is essential future-proofing. Senior leaders risk subconsciously projecting their view of what a company culture should look like to the point where they become unattractive to work for and irrelevant. From flexibility to purpose, technology to leadership, a business needs to be run with young talent in mind.
10:15
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    Progressive leadership requires challenging the status quo, setting a vision, and understanding and directing with empathy.
11:00
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    • Future Leaders
    Multichannel, then omnichannel, now unified commerce. It might sound like another buzz word, but don't ignore it. This session explores why unified commerce claims to be different. Join us as we unpick how retailers need to bring all aspects of their brand under one umbrella to create a genuinely customer-centric retail proposition.
11:30
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    When it comes to supply chain, times are tough. And with countless external influences, from tensions in the Red Sea to post-Brexit bureaucracy threatening to tip the scales, how can retailers take back control? We discuss how efficiencies hold the key to streamlining your supply chains with exclusive insights from an industry expert and leading retailer soon to be announced.
    Sponsored by Celonis
12:00
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    The metaverse and NFTs swiftly came and went, with only a handful of fmcg brands investing in the space, with varying levels of success. However, there remains significant opportunity within the digital space for brands to build both presence and sales, particularly within gamification. But what does this look like and how easy is it for brands to play and win?
13:50
  1. Tech & Digital Stage
    25 mins
    • Tech & Digital
    The continued rise of social media personalities and celebrities has allowed a selection of globally popular names to launch food and drink brands with almost immediate success. From Prime to MrBeast, these products are shaking up traditional categories and causing a storm in outlets as consumers scrabble to buy.
14:30
  1. Main Stage
    25 mins
    • Main Stage
    From high interest rates to fluctuating prices, the global economy has been in three years of turmoil prompting consumers to judiciously prioritise their spend. But with consumer behaviour so fundamentally altered by this time, what will they want from retailers and brands moving forward?
    Sponsored by Mastercard
14:55
  1. Main Stage
    25 mins
    • Main Stage
    • Future Leaders
    Ever wondered what is keeping our most senior leaders up at night? Want to know what's on their to do list? And what they see being a focus in the future?
15:20
  1. Main Stage
    20 mins
    • Main Stage
    • Future Leaders
    It's the fashion success story that refuses to stand still; range expansions, partnerships, tentative steps towards a multichannel offer, and global ambitions. What's next for the fashion behemoth?
15:40
  1. Main Stage
    5 mins
    • Main Stage
    Leaders from Retail Week and The Grocer will conclude LIVE 2024