Featured Speaker
Manju Malhotra, Chief Operating Officer, Harvey Nichols
Manju Malhotra has had a progressive 22-year career with Harvey Nichols, leading the business as COO since 2018. During her time with the brand, she has been at the heart of commercial performance and technology, and has delivered record financial performance over the past two years.
Amongst her accolades are Asian Women of Achievement 2019, Ambassador for Women of the Future Network and being recognised by The Evening Standard as one of London’s most influential people. She has also featured on Retail Week’s Power List and Drapers Fashion Retail Power 100. Manju will be joining a panel of experts on Track Two on Wednesday 25th March to discuss how retailers can create a unified experience for customers through in-store technology.
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“WELL DONE for a fantastic event. Loads of highlights for me and many things that I’ve noted down to discuss internally. The overall agenda, focus and key messages hung together really well and felt really positive, modern and future focused.”
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“I really enjoyed the event and found it very useful … made some good connections!”
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“Incredibly insightful couple of days. Fantastic and inspirational speakers and tackled the industry issues head on. Thoroughly enjoyed the event!”
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“For me this has been a very good annual event to receive industry updates, obtain industry best practices and it's a great networking opportunity!”
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“A very thought provoking couple of days when it was good for me and my team to step out of the day to day and consider wider themes within the industry.”
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“The conference programme is full of very interesting, informative and in some cases entertaining presentations. All useful to my work.”
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“Thought the calibre of speakers was great, both on the main stage and on the different tracks. They brought a lot of great insights from a wide variety of industries and companies in different stages of their evolution.”
Speakers
Featured Sessions
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- Store Superheroes
- Customer Champions
- Talent Seekers
26 Mar 2020 Main Stage -For stores to exist in the digital world, we need to revolutionise our approach to traditional retail. In this talk, we will hear insight into the approaches and strategies that Starbucks is implementing to create immersive retail experiences within each of their 31,000+ stores, and the lessons they have learn from their digital transformation journey.
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- Talent Seekers
26 Mar 2020 Track One -Speakers -
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- Customer Champions
- Ethical Warriors
26 Mar 2020 Track One - -
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- Store Superheroes
- Customer Champions
25 Mar 2020 Track Two - -
