Featured Speaker
Stephanie Davies, CEO and Founder, Laughology
Company founder and CEO of Laughology, Stephanie is recognised as one of the UK’s leading voices in happiness and engagement in organisations. Her combination as an award-winning comedian and expertise in psychology and business bring a unique creativity and rounded approach to her work.
Stephanie will be leading a workshop on Wednesday 25th March exploring the neuroscience of how humour and happiness can increase customer and people experience, with practical tips and techniques to use straight away.
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“WELL DONE for a fantastic event. Loads of highlights for me and many things that I’ve noted down to discuss internally. The overall agenda, focus and key messages hung together really well and felt really positive, modern and future focused.”
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“I really enjoyed the event and found it very useful … made some good connections!”
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“Incredibly insightful couple of days. Fantastic and inspirational speakers and tackled the industry issues head on. Thoroughly enjoyed the event!”
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“For me this has been a very good annual event to receive industry updates, obtain industry best practices and it's a great networking opportunity!”
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“A very thought provoking couple of days when it was good for me and my team to step out of the day to day and consider wider themes within the industry.”
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“The conference programme is full of very interesting, informative and in some cases entertaining presentations. All useful to my work.”
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“Thought the calibre of speakers was great, both on the main stage and on the different tracks. They brought a lot of great insights from a wide variety of industries and companies in different stages of their evolution.”
Speakers
Featured Sessions
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- Store Superheroes
- Customer Champions
- Talent Seekers
26 Mar 2020 Main Stage -For stores to exist in the digital world, we need to revolutionise our approach to traditional retail. In this talk, we will hear insight into the approaches and strategies that Starbucks is implementing to create immersive retail experiences within each of their 31,000+ stores, and the lessons they have learn from their digital transformation journey.
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- Talent Seekers
26 Mar 2020 Track One -Speakers -
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- Customer Champions
- Ethical Warriors
26 Mar 2020 Track One - -
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- Store Superheroes
- Customer Champions
25 Mar 2020 Track Two - -
