Featured Speaker
Miranda Creswell, CMO, tails.com
tails.com are disruptors in the pet care world and are master innovators in personalisation and retailers (particularly grocery retailers) should be learning how to personalise and increase customer loyalty by listening to them. Pet care spending is set to increase by 28% by 2023, so there is a huge opportunity to tap into this market, and tails.com are doing so by bringing new thinking and a lot of innovation to it to create a whole new way of pet care consumption. We can't wait to hear Miranda speaking about they’re creating a ‘new normal' for purchasing choices, and what this will look like in the future.
Speakers
Featured Sessions
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- Store Superheroes
- Customer Champions
- Talent Seekers
26 Mar 2020 Main Stage -For stores to exist in the digital world, we need to revolutionise our approach to traditional retail. In this talk, we will hear insight into the approaches and strategies that Starbucks is implementing to create immersive retail experiences within each of their 31,000+ stores, and the lessons they have learn from their digital transformation journey.
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- Customer Champions
- Ethical Warriors
26 Mar 2020 Track One - -
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- Store Superheroes
- Customer Champions
25 Mar 2020 Track Two - -
