William is an experienced Chief Information officer with a very broad technology career in companies ranging from privately owned digital start-ups to FTSE100 businesses. He has held senior technology roles in Booker, Lloydspharmacy and DeVere Hotels. Prior to joining Pets at Home, William spent six years as CIO for United Utilities. During this time he led the company through a complete digital transformation and was recognised in the UK’s top 20 CIO’s for his work.
William was appointed Pets at Home’s first ever Chief Information Officer in early 2019. The newly created role was part of Pets at Home plan to become a digitally led retailer. William and the team are currently transforming every aspect of the digital customer experience and store colleague digital experience, and most things in-between! Today the business has 452 Pet Superstores, 442 Vet Practices and 317 Groom Room Salons.
William lives with his wife, three children, a horse and ‘Ronnie’ the Springer Spaniel in Cheshire, UK.