Sarah Willett

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Sarah Willett

Sarah Willett

Group People Director, Shop Direct

Sarah has been with Shop Direct for 10 years, latterly in the wide-ranging role of people director, where she has been instrumental in delivering the organisational change and embedding the procedures and values that have supported Shop Direct’s transformation.

In January 2019, Sarah stepped up to the executive board as group people director, to oversee the group’s progressive approach to people management, which has in recent years seen it achieve and maintain world class colleague engagement, deliver a pioneering reward and wellbeing programme and attract and empower some of the best retail and digital talent in the market.

Sarah has over 20 years HR experience, having previously spent 12 years at Marks and Spencer in various HR roles.

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