Seminar Programme


Workshop: How to implement chatbots and AI in retailing

Workshops & Roundtables
Workshops & Roundtables

Most of us have heard about chatbots and AI but where should you focus your efforts and how can retailers get started, deliver quickly and make an impact? This session will discuss the areas where this technology is shaping the retail industry and use a real case study to inspire you to do just that. We’ll then go interactive to develop your ideas into a number of prototyping opportunities. 

Please note that this session isn’t technical and that no coding experience is required.

Jason Newbatt, technology solutions professional - Microsoft
Yatty Wu, senior digital advisor - Microsoft