BEYOND 2020: LESSONS IN INNOVATION AND ACCELERATION

Beyond 2020: lessons in innovations and accelleration

The global pandemic has accelerated innovation within the industry and, while the impact of this shift has been to the detriment of some businesses, it has steered others into fresh, unexplored territory where opportunity awaits. This report, compiled of contributions from retailers and retail experts, will help frame much of the discussion that the industry needs to focus on if they are to continue innovating and gaining consumer trust and spend in this new landscape. 

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