New to 2023 we are creating tailored content and networking zones within the event. This will allow every job function and attendee to maximise the value of the event, and create optimum networking and focused insight for all. Find out more here

THE 2023 PROGRAMME PREVIEW

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Main Stage
  1. Main Stage
    For many, being employed is not enough to avoid homelessness. With the cost of living mushrooming, whose responsibility is it to correct this? The fact is, it’s everyone’s. We spend our days problem s ...
  2. Main Stage
    Rory Sutherland describes himself as a Behavioural Science Impresario. He believes behavioural science and innovation is essential to how we communicate with our customers, and that if we take the tim ...
Boardroom
  1. Boardroom
    The cost-of-living crisis is biting, war is raging and inflation is rocketing. There are question marks over just how high inflation will rise and how deep a recession is on the cards.  In this sessio ...
  2. Boardroom
    Join your peers at the BRC's Climate Action Roadmap event at Retail Week Live 2023. Retail leaders will meet to discuss progress made on achieving net zero and share best practice across the industry. ...
  3. Boardroom
    Retail is staring into the jaws of yet another crisis – Covid-19 may be dimming in the memory, but the cost-of-living crunch is here to bite. How retailers respond, adapt and drive value is critical t ...
Tech and Digital
  1. Tech and Digital
    Within the vast tech landscape, it can be difficult to decipher the right solution for your business. Join us to hear how retailers are using their in-store tech to create a more informed and engaged ...
  2. Tech and Digital
    With nearly three-quarters of smartphone owners using Snapchat, that’s a lot of consumers already familiar with augmented reality. But what is AR’s true potential in driving retail sales? Is there one ...
  3. Tech and Digital
    Bored of metaverse chat? Don’t be. Let us cut through the noise. Can it open up a world of opportunity or is it a digital pipe dream? We hear from the experts on the metaverse’s potential. Should the ...
Consumer Zone
  1. Consumer Zone
    Collaboration is pivotal in driving more change, more quickly. We’ll explore how brands with a collaborative mindset are benefiting the planet, their consumers and their profits. Hear about new partne ...
  2. Consumer Zone
    What are the consumer trends bubbling to the surface? Are you ready for them? We’re not just going to talk about the trends doing the rounds, we’re going to present tomorrow’s shopper in a way that’s ...
  3. Consumer Zone
    The most valuable shoppers feel part of something bigger than the product in their hands. In this new era of community building, brands need to interact authentically with their audience outside of se ...
Future Leaders
  1. Future Leaders
    Work hard, set goals, stay motivated, find success, hustle. In principle, these ideals should pave the way for career fulfilment and happiness. But, for many people, this constant pressure to do more, ...
  2. Future Leaders
    Though a ‘job for life’ is becoming a dated adage, the retail sector is still well known for its opportunities to go from shop floor to CEO. In this debate we bring a ‘lifer’ and a ‘mover’ together to ...
  3. Future Leaders
    The concept of reverse mentoring is simple: pair a senior leader with someone climbing the ladder and both gain a new perspective. But what does it really entail?  In this session, an expert facilitat ...
  4. Future Leaders
    How often do you find yourself leaving a one-to-one, whether with your boss or a direct report, feeling as though you haven’t achieved anything? How often does it become a rant about things that have ...
  5. Future Leaders
    When you ask most leaders, in retail and beyond, what drives them in their work, the most common answer is ''passion for what I do'. Finding belief in your work and believing you are making a differen ...
  6. Future Leaders
    How to fail successfully has been a hot topic in retail leadership theory for a few years now. It is easy to talk the talk but often in practice, finding someone to blame when things go wrong can stil ...
  7. Future Leaders
    How would you describe a career in retail? Vibrant? Varied? Challenging? Evolving? Whether you're at the start of your work in retail or already several years in, join us for a fireside chat with one ...
  8. Future Leaders
    Being an ally to marginalised groups is no longer an optional soft skill in retail but something everyone working in the sector needs to be engaged in. But how do you ensure you are supporting your pe ...
  9. Future Leaders
    The echo chamber. Surrounding yourself with ''yes men'. A team of clones and suck-ups. Call it what you like, if you are constantly consorting with people who agree with you and make you feel like a g ...
People and Wellbeing
  1. People and Wellbeing
    Quiet quitting, the idea of only doing the exact tasks listed in your job description – nothing more, nothing less – has gained traction on social media as we head into a recession and staff become di ...
  2. People and Wellbeing
    It’s no secret retailers are facing recruitment and retention issues the likes of which they have not experienced before. The challenge of offering career paths employees actively want to progress in, ...
  3. People and Wellbeing
    In recent years, mental health has been front of mind for many retailers in defining their people strategy. Not least because it has been proven that maintaining worker wellbeing helps positively impa ...
  4. People and Wellbeing
    Gone are the days when diversity and inclusion was considered a strand of the HR department. Rightly so, it has become an integral part of many a retailer's culture and strategy. But how do you embed ...