Sue Harries is Digital & Data Director at Screwfix, leading the company’s transformation to enhance customer experience, digital propositions and omni‑channel growth.
A qualified accountant, Sue began her career at Peacocks and AXA before joining Screwfix in 2005. Over nearly two decades she has held a wide range of strategic and commercial leadership roles across Screwfix and parent company Kingfisher, blending operational insight with digital expertise.
Formerly Kingfisher’s Group eCommerce Director, she led the Group’s digital transformation across multiple banners, accelerating online capability and embedding a more unified, customer‑centric approach. She returned to Screwfix three years ago to join the Board as Digital & Data Director, bringing deep Group perspective at a pivotal stage of growth.
At Screwfix, Sue has been instrumental in developing market‑leading digital capabilities, expanding the online proposition and embedding data‑led decision‑making. Her cross‑functional experience, spanning finance, commercial strategy and digital innovation, uniquely positions her to guide how Screwfix uses digital & data to improve customer value and operational performance.