Find your tribe

Find your tribe at Retail Week Live!

We have created tribes to fit the key themes of the event. Each session has been assigned to a Tribe to make it easier for you to personalise your agenda and organise your day with the topics you want to see. Some sessions fit into a few tribes, and you may find that you do as well. There will also be Meet-ups held across the two days for you to meet like-minded tribespeople, to discuss any challenges, ideas, or brainstorming for the future.
Store Superheroes

Store Superheroes  

In a post-Covid world, retailers will need to transform their stores to operate safely for both customers and frontline staff. Curation will be a key winning strategy, and the most effective merchandise assortments will be the fruit of great partnerships and sharing of data. In the current climate, it’s more important than ever for store assortments to bring value and convenience to the customer, as well as safety. Learn from those whose bricks are geared up to survive and thrive in the new consumer landscape.

 

Digital Collaborators

Digital Collaborators

The pace of change within digital has accelerated because of COVID-19, making retailers put the pedal to the metal when it comes to their digital strategy. More and more businesses are partnering to leverage expertise and gain competitive advantage. To win a piece of the pie, you must know what to build in-house, what to buy, and where - and how - to partner. Knowing how to manage these partnerships, especially with data transparency, will be crucial.

Ethical Warriors

Ethical Warriors

As we navigate the new normal, we can expect consumers to have a more considered mindset towards sustainability, forming loyalties with brands that demonstrate strong credentials in this area. Brands and retailers must develop more purpose-driven strategies, designing products and services for societal and environmental good. Having a purposeful, authentic mission through responsible practices will impact the bottom line and foster shopper loyalty, too.
Talent Seekers

Talent Seekers

Managing a workforce in a pandemic is not something any of us thought we’d have to contend with in 2020. Protecting the culture of your organisation, supporting their wellbeing, and creating a workforce that can sustain energy and resilience is of the utmost importance. How to keep your culture connected in a time of crisis is also a key consideration, especially as we navigate the challenges of working remotely. Another challenge is the war for top tech talent, which is fierce across the entire spectrum of the retail ecosystem. Attracting the top tech talent and embedding a digital-first approach in your organisation will be crucial moving forwards.
Customer Champions

Customer Champions

COVID-19 has raised the stakes when it comes to the customer experience - especially when it comes to safety. The retailers that will succeed will be those who are able to deeply understand their customer, exceed their expectations, adapt quickly to change, and become truly customer-centric by placing their customer at the heart of everything they do. Being able to democratise and weaponise your data, and using AI and machine learning where
needed, is a necessary foundation for this and, done properly, will be a game-changer.

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