Upland Software

Upland Software

  • One Star Sponsors

Upland Software (NASDAQ: UPLD) is a leader in enterprise work management software. Upland’s four enterprise clouds enable thousands of brands to engage with customers across their experience journey, optimize sales teams, manage projects and IT costs, and automate critical document workflows. All of Upland’s clouds are backed by a 100% customer success commitment and theUplandOne platform, which puts customers at the center of everything we do.

The Upland Customer Experience Management (CXM) cloud enables retailers to deliver dynamic, personalized and engaging experiences. Retailers can communicate and engage with shoppers in real-time through personalized email, SMS, MMS, RCS, mobile wallet, web, social, and in-app channels, to drive track towards a purchase as well as provide an opportunity to allow customers and non-customers to tell you about their experience. Retailers can send consumers highly targeted offers through email and mobile channels, based on customer sentiment/preferences and key CRM data points, such as nearest store location. With Upland CXM, retailers have the power to control recurring high-value interactions directly with customers. For those visitors who leave without making a purchase, Upland provides a mechanism for them to give feedback with our always-on Listening Posts.

For more information about Upland CXM, please visit www.uplandsoftware.com/cxm

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