Strong company cultures with innovative, happy, engaged teams don't happen by accident. It comes from the top. In this session, chief executives debate candidly the reality of what it takes to create ...

Be the first to hear from the Retail Week analyst team as we launch our outlook and strategy update for the second half of 2023 into 2024. We will explore: The key trends shaping the sector across soc ...

What if you could take the positives from digitally native retailers - agility, adaptability and execution - and adopt these for traditionally store-led businesses? What if you thought like an online retailer with stores rather than a stores retailer with a website?

A pragmatic approach to omnichannel is more crucial than ever before, given most store-based sales now begin with digital interactions, as retail reaches a tipping point in digital penetration and influence. 

We'll explore: 

• How to blend the positives of digitally native retailers with the advantages of a store estate 
• Why, at a time when we’re all tightening our belts, smart investment in technology becomes a key differentiator  
• How to understand the true economic value of your retail estate, including the critical role ecommerce will play in securing the future of the traditional retail store

The cost-of-living crisis is biting, war is raging and inflation is rocketing.There are question marks over just how high inflation will rise and how deep a recession is on the cards. In this session, ...

Retail is staring into the jaws of yet another crisis ' Covid-19 may be dimming in the memory, but the cost-of-living crunch is here to bite. How retailers respond, adapt and drive value is critical t ...

Covid changed customer behaviours for the long term and in some cases fast-tracked and even shifted the evolution of market trends. For hospitality, it changed the way people think, plan and appreciate the experience of dining, both at home and in a venue. In this session, we’ll hear from TGI Fridays CEO Julie McEwan on the challenges facing the casual dining industry and how she is leading the way to rebuild this iconic brand. 

We’ll explore:

• Keeping it fresh – staying relevant with the consumer through branding, experience and value exchange 
• Understanding your heritage – going back to your roots and reconnecting with your guests 
• The importance of brand loyalty and the value of experience – understanding the value of your existing guests while at the same time attracting new ones