About Retail Week Live

What is Retail Week Live?

Over the 27 years Retail Week Live has been running, retail has gone through many changes, some more substantial than others. Retail is currently going through a rapid period of change, perhaps the greatest change the industry has ever seen.

Over 48 hours, the retail ecosystem will gather to network and be inspired by over 200 speakers who will be discussing everything from the transformation of the high street, digital transformation to ethical consumerism, the importance of building communities, data and AI, and rethinking loyalty. In between jam-packed content sessions there are plenty of networking opportunities and experiences around every corner. You will not be bored!


What's new for 2020?

Building an ecosystem that will fuel your growth has become critical to success and this is where the new Retail Week Live comes in. Joining strategy and digital together, Retail Week Live will unite leaders and their teams to solve issues, align their thinking and meet key partners. 

As a delegate of Retail Week Live, you will have access to both strategic and digital sessions across two days, with the opportunity to hear and learn from 250+ speakers, meet 50 of the latest start-ups and network with attendees from across the ecosystem and of varying levels within businesses.

Hear from SVP of Retail Week, Chris Brook-Carter about the new Retail Week Live

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, whilst also building scale and driving down costs. But they’ve still not got it totally right and need to continue to evolve to win. 

More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers and marketplaces entirely. These shifts are happening across almost every retail category – books, entertainment, housewares, clothing, food, financial services, even energy.

Retail businesses need to become channel agnostic and place their relationship with their customers at the heart of their business models. To do this they need to break down silos, build new capabilities, and create the right digital infrastructure to support this.

The retailers left standing are those that figure out how to treat disruption as business-as-usual in an industry accustomed to slow, strategic planning. Today, even heritage retailers are starting to set and deliver selling strategies at the nearly real-time pace set by their online competitors. It’s either adapt to the new environment or step aside and make room for a competitor who can. And for those more innovative companies it is about trying new things, failing fast and winning big to remain relevant.


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