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    Retail Week Live is an inspirational two-day retail conference that provides leaders with the ideas, insight and networks to lead through digital transformation and win greater consumer spend.


  • 200+ SPEAKERS

    200+ SPEAKERS

    Retail Week Live speakers are industry leaders and innovators representing wide ranging companies, ranging from established retailers to the newest disruptive start-ups


Openpay headline partner

Featured Speaker 

Stephanie Davies, CEO and Founder, Laughology

Company founder and CEO of Laughology, Stephanie is recognised as one of the UK’s leading voices in happiness and engagement in organisations. Her combination as an award-winning comedian and expertise in psychology and business bring a unique creativity and rounded approach to her work.

Stephanie will be leading a workshop on Wednesday 25th March exploring the neuroscience of how humour and happiness can increase customer and people experience, with practical tips and techniques to use straight away.


Stephanie Davies
  • “WELL DONE for a fantastic event. Loads of highlights for me and many things that I’ve noted down to discuss internally. The overall agenda, focus and key messages hung together really well and felt really positive, modern and future focused.”
    Marc Dench
    CFO, Joules
  • “I really enjoyed the event and found it very useful … made some good connections!”
    Richard Voyce
    Ecommerce Director, Dreams
  • “Incredibly insightful couple of days. Fantastic and inspirational speakers and tackled the industry issues head on. Thoroughly enjoyed the event!”
    2019 delegate
  • “For me this has been a very good annual event to receive industry updates, obtain industry best practices and it's a great networking opportunity!”
    2019 delegate
  • “A very thought provoking couple of days when it was good for me and my team to step out of the day to day and consider wider themes within the industry.”
    2019 delegate
  • “The conference programme is full of very interesting, informative and in some cases entertaining presentations. All useful to my work.”
    2019 delegate
  • “Thought the calibre of speakers was great, both on the main stage and on the different tracks. They brought a lot of great insights from a wide variety of industries and companies in different stages of their evolution.”
    2019 delegate


See all speakers

Programme Preview


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Featured Sessions

    • Store Superheroes
    • Customer Champions
    • Talent Seekers
    26 Mar 2020 Main Stage -

    For stores to exist in the digital world, we need to revolutionise our approach to traditional retail. In this talk, we will hear insight into the approaches and strategies that Starbucks is implementing to create immersive retail experiences within each of their 31,000+ stores, and the lessons they have learn from their digital transformation journey.

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