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Retail Trends 2024: the economy, the resilient consumer and how to stay ahead

12 Mar 2024
Boardroom - invite only
Boardroom - invite only

Economic changes, geo-political tension, fluctuating prices; 2023 was a year of consumer resiliency. Though this is expected to continue through 2024, research suggests there will be significant differences in how certain shoppers spend. To stay ahead of the competition, new strategies are needed which cater to the diverse needs of these consumer segments.

Hear from Mastercard on the trends we will see in 2024 and how businesses can be ready for them...

We will explore:

• The retail economy in Europe and the UK, including proprietary insights from the Mastercard Economics Institute
• Personalisation strategies that drive more relevant offers and experiences
• How providing utility and convenience can strengthen customer loyalty
• The evolution of the shopping experience and the distinctive role of stores
• New ways to pay that offer a more seamless and secure checkout process

Rupert Naylor, Senior Vice President, Data & Services - Mastercard