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Lunch and Learn: Demystifying AI and the future of CX

13 Mar 2024
City Room 11
Fringe Events - invite only

Artificial intelligence has gone from the topic generating the most industry chatter where a few exploratory trials were generating headlines, to many retailers now exploring its various applications.   

The ability of AI to better utilise and connect data has enormous power to transform customer service and experience – something that will become ever more vital in a crowded market.    

Join this discussion to learn how Zebra and other technology leaders are deploying AI to solve to the CX challenges retailers face today and in the future.  

During this lunch and learn session we’ll explore:  

  • The different types of AI that you will encounter and what they offer  
  • The ways in which AI is already being deployed in retail  
  • What the future may hold and how to prepare for it