Retailers are turning to new and emerging technologies to create unique and memorable experiences for their customers, but one size doesn’t fit all.

From frictionless commerce, to metaverse opportunities; we hear from experts on how they’re pushing boundaries in the tech space and have helped international retailers modernise their business model in doing so.

We’ll explore:

• Metaverse - the developing relationship between the physical and digital and what this means for your customers 
• New customer demands - what are they and what do they mean for your tech investments?
• How the UK's leading retailers are accelerating their omnichannel transformation