Communication is key: AI and the future of CX
28 Mar 2023
Advancements in artificial intelligence have made the customer experience more accessible and human – but is your company prepared to deliver the conversational experience customers now expect? Discover the future of CX with AI and how this can revolutionise your business.
· How retailers can save a huge amount of time, resource and money with the right search systems in place
· Why providing customers with consistent information results in increased spend and loyalty
· Frictionless CX – why this is crucial for customer loyalty and can result in year-on-year growth in website clicks
SpeakersGraham Johnston, Chief Executive Officer, Donaldson Retail & Distribution - James Donaldson Group Ltd