Artificial intelligence – smart by name, smart by nature

29 Mar 2023
Tech & Digital Zone
Tech & Digital
AI is not new to retail, but getting it right to fit your business and maximising its benefits is no easy feat.

In this session, we hear from retail leaders whose investments in AI have helped them manage change, navigate complexity and unlock real customer value. They’ll share their thoughts on the need-to-know before investing and why they believe AI is essential for long-term, sustainable growth.

We’ll explore:
  • How AI can help retailers connect with their customers on a whole new level
  • How AI can transform your business into a more efficient, sustainable machine
  • What your priorities should be when it comes to investing in AI
John Mildinhall, Head of Data Science for Retail - Marks and Spencer
Paul Wilkinson, Group Product Manager - Deliveroo