Let's talk... making mistakes to make it big
How to fail successfully has been a hot topic in retail leadership theory for a few years now. It is easy to talk the talk but often in practice, finding someone to blame when things go wrong can still be the first thing we think to do. We talk a lot about building cultures where people can learn from missteps but what does this look like in the real world? And can colossal lows really lead to the biggest highs? In this panel discussion we will explore: Real stories of where failure has led to success How to build resilience and effectively learn when things go wrong How to avoid inadvertently creating a ''blame culture'