How The Very Group is taking customer experience to the next level using tech, data and flexible fulfilment
Creating the best possible customer experience underpins everything The Very Group does. In this session, CIO Matt Grest and COO Sean Hallows will share key insight on the retailer’s three-year tech and data transformation plan and flexible fulfilment strategy.
- How online retailers can deliver cost effective, scalable innovation across tech and fulfilment
- Creating big customer experience improvements through small, incremental change
- Harnessing data to drive better decision making across all areas of your business