How to lead the modern retail customer experience by leveraging the marketplace model

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How to lead the modern retail customer experience by leveraging the marketplace model

13 Oct 2021
Track Three
CX
This session will look at the marketplace opportunity and how Joules has leveraged the marketplace model to become more flexible and agile, all whilst giving their customers more of what they want. 
Speakers
Anne Kelley, Head of Global Customer Marketing and Community - Mirakl
Emma-Marie Burrows, Head of Friends of Joules - Joules

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