Experts discuss: What do consumers really care about? Influence the direction of the discussion and ask your customers the questions keeping you up at night

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Experts discuss: What do consumers really care about? Influence the direction of the discussion and ask your customers the questions keeping you up at night

14 Oct 2021
Track Three
CX

Hear from a diverse panel of consumers about what really matters to them. This lively panel will discuss everything from packaging to post-COVID retail to customer service, price and sustainability.

This session is very interactive – think Black Mirror Bandersnatch style - it is your chance to ask real customers about the things that drive their purchase decisions! – so come to this with your Sli.do app on and fingers poised. 

Just like the viewers have the option to select what happens in Black Mirror: Bandersnatch, at the start of the session the audience will have 20 seconds to choose the topic they want the panel to kick off with … Make the most of this great opportunity and get involved!

Speakers
Martin Newman, Founder - The Customer First Group
Leila Guddoy, Customer
Martyn Sibley, Customer
Raj Burman, Customer

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