Teach an elephant to outrun a greyhound: The biggest learnings and must-dos from the bank that ripped up the rulebook to become a digital leader
When it comes to digital transformation, ING, one of Europe’s leading banks, set the bar high. With the rise of fintech “greyhound” start-ups, the bank had to rebuild itself to compete - rapidly increasing speed to market and re-deploying thousands of staff in an industry notorious for legacy systems, complex products and regulations. Today the bank is a first mover in tech adoption and new ways of working, pioneering agile across 42 countries.
You will leave this unmissable session with the following takeaways:
- How ING consulted disruptors like Spotify to create a new vision and operating model – uncovering what was required to execute this and their biggest learnings.
- Where ING is placing its bets to ensure they remain ahead of the curve and digitally competitive
- The legacy thinking and models retailers must abandon in order to remain competitive – and where they should be placing their bets to drive innovation What these new ways of working look like for those who dare to change, at scale