Meet-Up: Customer Champions
Join this meet-up to network and hack the future of your business with like-minded tribespeople with similar interests and business objectives as you.
Discussion groups will break off and talk about some of the most important issues impacting your tribe – the things keeping you awake at night, such as:
- How do we become truly customer-centric?
- What is the future of hyper-personalisation? Why are we not there yet? How do we achieve personalisation without being intrusive or creepy?
- Democratising data is a key for a competitive advantage – how can we do this across functions?
- How can we connect data from all data points – online, stores, marketplace, social?