Humour and Happiness: the secret to successful brands, loyal customers and engaged teams
Discover the power of humour, laughter and playfulness for creating happy teams and customers and the benefits of using humour as a technique for creating an unforgettable experience. Exploring the neuroscience of how humour and happiness can increase customer and people experience, with practical tips and techniques to use straight away.
This workshop will include:
- Using playfulness and humour to change behaviours
- The neuroscience of humour and happiness for consumer emotional engagement
- How humour creates connections that are memorable
- Creating happy cultures and customers