How MCM are using technology to remove friction from their customers’ and internal teams’ experiences

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How MCM are using technology to remove friction from their customers’ and internal teams’ experiences

26 Mar 2020
Track Three
Digital Collaborators , Store Superheroes

MCM are a shining example of a Global brand on a mission to deliver a seamless experience for both their customers AND internal teams. Cathy McCabe and Jeehae Kim will share MCM's story of how an ambitious digital strategy has paid off by focusing on human connection, and what’s on the horizon for them.

Speakers
Jeehae Kim , Chief Digital Officer - MCM
Cathy McCabe, CEO - proximityinsight.com

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