How can we attract customers to our physical estate in a post-Covid world?

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How can we attract customers to our physical estate in a post-Covid world?

07 Oct 2020
Track Three

We know that footfall will be challenging for some time, so what are the innovations that retailers can adopt to better adapt to this new landscape? How can retailers better connect with the communities they serve - communities that have been decimated by a global crisis. Moving forward, what role will the physical estate play, and how can we attract new audiences through authentic online-offline experiences?

Speakers
JP Then, Founder - Crosstown Doughnuts
Jamie  Bennett , Global Head of Showrooms - Made.com
Amedeo Claris, Managing Director - Mercato Metropolitano
Philip Bier, UK Co-Founder - Flying Tiger Copenhagen
Lauren Williams, Director - London Grace

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