What do consumers really care about? Interactive panel: you influence the direction of the conversation and ask customers the questions keeping you up at night

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What do consumers really care about? Interactive panel: you influence the direction of the conversation and ask customers the questions keeping you up at night

25 Mar 2020
Track Two
Customer Champions , Ethical Warriors

Hear from a diverse panel of five consumers about what really matters to them when looking at which brands and retailers to buy from and how this affects their buying habits. This lively panel will discuss everything from packaging to customer service and from price to sustainability.

This session is very interactive – think Black Mirror Bandersnatch style - it is your chance to ask real customers about the real things that drive their purchase decisions! So come to this with your Sli.do app open and your fingers poised and ready. 

Just like viewers have the option to select what happens in Black Mirror: Bandersnatch, at the start of this session the audience will have 20 seconds to choose the topic they want the panel to kick off with… and the opportunity to influence the direction of the panel throughout. Make the most of this great opportunity and get involved!

Speakers
Martin Newman, Founder - Customer Service Action

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