Staying relevant in the expectation economy

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Staying relevant in the expectation economy

28 Mar 2019
Main Stage

We are living in a time of ever increasing, ever-evolving customer expectations. Customers don’t compare you to your competitor - they compare you to the best experience they’ve had.

How can retailers and industry disruptors not only keep pace with this change, but thrive and break free from traditional confines? Join Zendesk and Starling Bank as they explore how you can be the company your customers want you to be.

Speakers
Sarah Williams-Gardener , Co-Founder - Starling Bank
Tom Keiser, Chief Operations Officer - Zendesk

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