Meet-up one: Customer Experience
Join this meet-up to network and hack the future of your business with like-minded people with similar roles and business objectives as you.
Discussion groups will break off and talk about some of the most important issues impacting this winning strategy such as:
What does great customer experience look like? Any brands / features / examples that spring to mind?
How do retailers offer a seamless, frictionless experience across all channels?
How can retailers tailor and personalise experience for their customers?
Where will future disruption come from in taking customer experience to the next level? Which retailers / categories are leading on this?