Exclusive fireside chat - In-store theatre: the future of retail

Loading

Exclusive fireside chat - In-store theatre: the future of retail

26 Mar 2020
Main Stage
Highstreet Heroes , Customer Champions

Consumer confidence is low, and behaviours are changing at rapid pace, but retailers who create experiences and services have the potential to move beyond transactional retailing. In this fireside chat, Paula will explore the importance of theatre in retail, and the strategies and approaches that John Lewis are implementing to create exceptional experiences to drive customer engagement and loyalty.

Speakers
Paula Nickolds, Managing Director - John Lewis & Partners

Sign up to our mailing list