Delivering experiences to quench insatiable customer expectations

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Delivering experiences to quench insatiable customer expectations

27 Mar 2019
Stage One

When searching for tickets to the best live entertainment and experiences – such as the West End’s hottest new show – consumers expect personalised content as well as quick, intuitive purchasing and post-purchase experiences. Join us as we explore how Encore differentiate themselves by mastering content, culture, and best-of-breed technology. You’ll glean practical strategies and ideas for how to evolve quicker and more effectively

Speakers
Joe Steele, CEO - Encore Tickets
Noel Penzer, VP, EMEA - Fastly