Instant gratification: balancing consumer convenience and experience
When instant gratification is only a click away, how do you balance the modern shopper's need for convenience with amazing brand experiences? What are the top considerations for meeting customer needs in a “want now” society, and what learnings can we take from other industries? Our panel of trailblazers will uncover how to combine intelligent marketing, commerce, and service so that feel-good customer relationships come standard with every interaction.
Session curated by Salesforce. Speakers to be confirmed soon!